Rent Collection
⭐If you don’t get paid, we don’t get paid either. We work to ensure that you get paid on time every month. Our goal is to make sure that from collecting the rent to disbursing your rental income, the whole process runs smoothly.
➡️ Most of our tenants pay their rent via e-transfer or through Pre-Authorized Debit (PAD). We expect our tenants to pay on the first day/fifteenth day of the month as per their rent cycle (Bank holidays and weekends may sometimes delay rent collection).
➡️ We also offer a 5 business days’ grace period for rent payment to accommodate tenants’ pay cheque dates.
➡️ If the rent is not received by the end of the 5th business day, we initiate our internal collection process.
➡️ We close out our accounting month by the 21st day of each month and issue your rental income disbursements via direct deposit to your bank account of choice (Bank holidays and weekends may sometimes delay the disbursements).
Marketing
Effective marketing is a key to attract high quality applicants. We prepare a custom market
analysis for each property we manage to determine the optimal rent to maximise your return
on your investment.
Financial Reporting
We provide all our clients with monthly detailed statement of account with all repair invoices and bills. The owner can also choose to login and check their account status, income, expenses etc. online via the owner’s portal.
Tenant Screening
We have processed thousands of rental applications and have a 99.5% rent collection rate. Our custom in house screening combines our experience and personalized verification system to keep the bad tenants out and attract long-term, high-quality tenants.
Property Assessment
One of our major roles as property managers is to keep the rental premises maintained and tenants on right track. It is essential to identify any problem within a unit and take care of it before it gets out of hand. We keep our eyes and communication with tenants open for any changes in the quality or state of the house so that the issue can be resolved in time
Lease Execution & Renewals
Our Lease Agreement and other documents have been carefully drafted keeping in mind all
aspects of tenancy in pursuance of The Alberta Residential Tenancy Act. We take pride in our
tight and legally admissible contracts
Maintenance
Our Repair/Maintenance Team is always available to protect your property from damages and keep tenants happy & satisfied. We have low, normal, and urgent protocols to ensure cost control and timeliness. All our vendors are pre screened as per our high standards. We also have a 24-Hour Emergency line for any emergencies that may occur during after hours.
Rent Collection
We believe that we should get paid only if you get paid. We work to ensure you get paid every month. We have rent collection policies in place to keep the process organized. Our tenants can choose to pay rent/utilities via e-transfers, Pre-Authorized Debit or by cheque or cash physically in the office.
Eviction
Evictions are what every property owner has to deal with in the event of stubborn tenants. An eviction may become necessary in the event that a tenant declines to pay rent/utilities or breaches the contract in some way. We handle the stress of the whole eviction process for you in an event we need to evict the tenants from your property.