Application Process
➡️ Advertisement: We advertise the properties across many medias including our website, Rental Advertising Portals, social media and local websites. Our aim is to market our properties to potential tenants from Calgary/surrounding areas, outside Calgary and Canada as a whole.
➡️ Showings: – Prospective tenants can contact us via email, text, call or through our website for more information regarding the rental property and then schedule a viewing. Our team works hard to ensure that the rental enquiries are responded to promptly and viewing appointments are scheduled in a timely fashion to expedite the process. We also offer virtual showings via video calls to attract potential tenants who may be looking for rental properties from out of town. After the showings, the interested parties apply for the property.
➡️ Processing & Screening of Applications: Our team follows a very rigorous step by step process of verification to verify every application submitted by potential tenants. We ensure that all required information is acquired, and we make sure we verify all the information we have about the applicants. Employment details, current rental address, Landlord contact information, Pet information and Credit Status etc. are some of the required information on our Rental Application. Our custom in-house screening process is followed for all application verifications. If everything is as we expect, we proceed and contact the chosen applicant to offer the property.
Tenant Screening
We have processed thousands of rental applications and have a 99.5% rent collection rate. Our custom in house screening combines our experience and personalized verification system to keep the bad tenants out and attract long-term, high-quality tenants..
Maintenance
Our Repair/Maintenance Team is always available to protect your property from damages and keep tenants happy & satisfied. We have low, normal, and urgent protocols to ensure cost control and timeliness. All our vendors are pre screened as per our high standards. We also have a 24-Hour Emergency line for any emergencies that may occur during after hours.
Lease Execution & Renewals
Our Lease Agreement and other documents have been carefully drafted keeping in mind all aspects of tenancy in pursuance of The Alberta Residential Tenancy Act. We take pride in our tight and legally admissible contracts
Eviction
Evictions are what every property owner has to deal with in the event of stubborn tenants. An eviction may become necessary in the event that a tenant declines to pay rent/utilities or breaches the contract in some way. We handle the stress of the whole eviction process for you in an event we need to evict the tenants from your property.
Rent Collection
We believe that we should get paid only if you get paid. We work to ensure you get paid every month. We have rent collection policies in place to keep the process organized. Our tenants can choose to pay rent/utilities via e-transfers, Pre-Authorized Debit or by cheque or cash physically in the office.
Property Assessment
One of our major roles as property managers is to keep the rental premises maintained and tenants on right track. It is essential to identify any problem within a unit and take care of it before it gets out of hand. We keep our eyes and communication with tenants open for any changes in the quality or state of the house so that the issue can be resolved in time